Quality, Safety and Patient Experience

The Department of Health and Human Services works with Victorian health services to achieve healthcare that is highly reliable, delivered in partnership with consumers and is based on the best information and evidence, in order to deliver safe, efficient and effective healthcare to the community.

The department achieves this through policy development, planning, resource allocation and monitoring of performance, working towards the systematic improvement of safety and quality in Victorian healthcare.

Healthcare-associated infections

Consumer and Governance

Infection prevention and control

Maternity and newborn

  • Pre-arranged post-natal home care

    Proportion of women offered post-natal home-based care prior to discharge from a public hospital. Post-natal home-based care precedes care provided by Maternal and Child Health services.