In an emergency call 000
Nurse On Call 1300 60 60 24
Poisons Information Centre call 13 11 26
Better Health Channel - For comprehensive online health and medical consumer information visit

Public emergency department status

This map and the data presented on this page is not intended to provide advice to people with severe injuries. In all cases, patients should attend their nearest emergency department to seek treatment.

Skip map and go to listing
Quick Zoom :
Enable keyboard controls for the map below Keyboard controls enabled - arrow keys to pan, plus and minus to zoom
Map Legend
Last updated: 24 October 2019 - 4:45 AM
24 hour

Hospital with 24 hour emergency departments.

Cluster icon

Cluster of hospitals.
Click to view status of individual hospital.

This is a paging control for hospitals Showing 1 - 10 of 39  1 2 3 4   View All  
Showing 1 - 10 of 39  1 2 3 4   View All  

About estimated median time to treatment

Figures presented on this page provide historical data that may be an indication of waiting times in the Emergency Department at the time the data is viewed.

The information presented is derived from historical data and may not represent actual waiting time.

The median of a list of waiting times can be found by arranging them from lowest time to treatment to the longest time to treatment and picking the middle one.

About hospital bypass

Hospital bypass aims to ensure the safety and quality of care in emergency department patients. Hospital bypass involves the diversion of some ambulances coming to the hospital to another nearby hospital.

About Hospital Early Warning System

A period of HEWS (Hospital Early Warning System) occurs when a hospital asks Ambulance Victoria to redirect ambulances with patients with less urgent conditions, patients who haven’t been to the hospital before and ambulances not already on their way.

All major hospitals have a HEWS plan. HEWS activities are a whole-of-hospital approach to avoiding bypass. They involve doctors, nurses and managers throughout the hospital.

HEWS usually occurs when the emergency department is nearly full and aims to prevent bypass being necessary. It provides a brief period (usually 1 hour).

Hospitals can request HEWS a maximum of two times in succession. Generally, no more than two nearby hospitals can request HEWS at the same time.