Statewide - Victorian Healthcare Experience Survey (VHES) - Patient reported discharge care - Quarterly Data

Category: Quality, Safety and Patient Experience » Consumer and Governance
01 January 2016 - 31 March 2018
Graphical representation of data
Compare all hospitals: Victorian Healthcare Experience Survey (VHES) - Patient reported discharge care 

About this report

This report shows the average sum of the very positive responses to the four discharge questions on the Victorian Healthcare Experience Survey (VHES).

Note:

  • Reporting of this measure is lagged by one quarter. 
  • Where there are fewer than 42 survey responses, results are suppressed (NP)
  • Royal Children’s Hospital results are from the Victorian Healthcare Experience Survey: Paediatric Inpatient. 

About the VHES

The Victorian Healthcare Experience Survey (VHES) has been implemented in Victorian health services as a tool to measure patient experience. The four discharge care questions are:

  • Before leaving hospital did the doctors and nurses give you sufficient information about managing your healthcare at home?
  • Did hospital staff take your family and home situation into account when planning your discharge?
  • Thinking about when you left hospital, were adequate arrangements made by the hospital for any services you needed?
  • If follow-up with your general practitioner was required, was he or she given all the necessary information about the treatment or advice you received while in hospital?

Target

As part of Statewide and/or National agreements, targets have been set for some key performance indicators. These annual targets are shown to enable comparative achievements to be illustrated.

Statewide - Victorian Healthcare Experience Survey (VHES) - Patient reported discharge care - Quarterly Data

Apr- Jun 2017Jul - Sep 2017Oct - Dec 2017Jan - Mar 2018Apr- Jun 2018
Victorian Health Experience Survey - Discharge Experience Index7676757675
PeerGroups

There was an internal error displaying the requested report. Please try again later.

If this problem persists, please contact the Department of Health.

LightBox

Graphical representation of data
Apr- Jun 2017Jul - Sep 2017Oct - Dec 2017Jan - Mar 2018Apr- Jun 2018
Victorian Health Experience Survey - Discharge Experience Index7676757675