Definitions Frequently Asked Questions Additional Resources

Frequently Asked Questions - Mental Health

Show / Hide Where can I get information about mental health programs in Victoria?

Contacting the Menatl Health Advice Line on 1300 280 737 any time will enable people to access advice and information. Some data is also available on the department's website Victoria's Mental Health Services.  

Show / Hide What does seclusion mean?

The Mental Health Act defines seclusion as ‘the sole confinement of a person at any hour of the day or night in a room of which the doors and windows are locked from the outside’.  It is the deliberate isolation of a patient under circumstances the person is not able to reverse. All seclusion events must meet the legal and clinical requirements.  The decision to use seclusion is a clinical one, to be taken after other less restrictive options have been considered, tried or excluded.

Reducing restraint and seclusion is a national safety priority and inclusion of this indicator ensures appropriate monitoring of seclusion use in adult acute inpatient units in Victoria.

Show / Hide What does the 28 day readmission rate indicator show?

Adult specialist mental health services are aimed primarily at people with a serious mental illness or mental disorder who have associated significant levels of disturbance and psychosocial disability due to their illness or disorder. Readmission rates for adult mental health patients can reflect the quality of care, effectiveness of discharge planning, level of support provided to patients post discharge, as well as other factors.

This indicator includes adult mental health patients who are admitted overnight or longer in hospital. Exclusions are overnight separations for electroconvulsive therapy (ECT), transfers to other acute hospitals or to residential aged care, and patients who leave against medical advice or abscond.

This indicator is expressed as a percentage and rounded to the nearest whole number.